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Contact Us
Our dedicated team of librarians and staff are not just custodians of books; they are curators of curiosity and guardians of knowledge. Whether you’re searching for your next great read, need assistance with research, or just curious about our latest events, we’re here to help.
Frequently Asked Questions
How do I get a library card?
If you reside or own property in the township of Delaware, Fall Creek, Noblesville or Wayne in Hamilton County, bring a current, valid photo ID and a document issued within the last 60 days verifying your address to the Service Desk at either Fishers Library or Noblesville Library. Acceptable documents include mail (with a legible postmark), statements, bills, leases, etc. A current driver’s license is also an acceptable form of identification.
If you reside or own property in the township of Adams, Clay, Jackson, or Washington in Hamilton County, bring in a picture ID and your library card from your local library. Hamilton East Public Library (HEPL) has a “reciprocal borrowing” agreement with the public libraries serving those areas. Once your information is verified with the local library, you will be able to use your home library card to borrow material and use other HEPL services (except for e-services and interlibrary loan services).
If you live in White River Township in Hamilton County, there is no public library in White River Township, and no agreement for library services has been signed with a neighboring public library. However, you may obtain a HEPL card with all the same privileges as a resident’s card by paying the “non-resident fee-payer” fee. Please call the library at 317-773-1384 (Noblesville) or 317-579-0301 (Fishers) to obtain the annual fee amount for the current calendar year.
If you live in the state of Indiana, but outside of Hamilton County, you may obtain library service by presenting an Indiana Public Library Access Card (PLAC) and the public library card issued to you by your local public library. You may purchase a PLAC from your local public library, or you may purchase one when you register at HEPL. Once your information is verified, you will receive a HEPL card for as long as the PLAC is valid.
If you live outside of the state of Indiana, you are not eligible to purchase a PLAC or obtain a library card. You may still use the other services offered by the library — you may browse the collections and periodicals, use the study rooms, attend children’s and adult programs, obtain reference services, or use the public computers or wireless network.
Learn more about obtaining a library card here!
How do I book a meeting or study room?
Meeting rooms may be reserved online here.
Study rooms are available at both locations on a first come, first served basis.
Learn more about our meeting rooms here.
What are the fines for overdue materials?
Effective November 1, 2021 the library implemented a Fine Free Policy and will no longer charge overdue fines on late library materials, including books, audiobooks, and DVDs. Lost and damaged items and other miscellaneous fees will remain in place.
Learn more about the library’s loan periods and fees here.
Branch Locations & Hours
![Fishers-Branch-Entrance Fishers Library branch entrance](https://hamiltoneastpl.wpenginepowered.com/wp-content/uploads/2024/01/Fishers-Branch-Entrance.jpg)
Fishers Branch Hours
Mon – Thurs | 9 am – 8 pm |
Fri – Sat | 9 am – 6 pm |
Sun | 12 pm – 6 pm |
![Noblesville-Branch-Entrance Noblesville Library branch interior](https://hamiltoneastpl.wpenginepowered.com/wp-content/uploads/2024/01/Noblesville-Branch-Entrance.jpg)
Noblesville Branch Hours
Mon – Thurs | 9 am – 8 pm |
Fri – Sat | 9 am – 6 pm |
Sun | 12 pm – 6 pm |